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| Online parcel tracking system | ||||
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| When your parcel is dispatched we will send you a unique tracking code which you can use in the appropriate form below. | ||||
| Parcel Force | ANC | |||
| Type your Parcel Force tracking number here: | Click the link below to visit ANC's website to track your order using their online POD form which is at the bottom left of their webpage. |
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How do I order? The contact form is on this page. Please fill in your details, including a telephone number and a convenient time for us to call, and we will contact you, to save you the cost of the call. Can I find out when my order will be delivered? Yes: when your parcel is despatched we will email you a unique tracking code and instructions for following your order's progress with our tracking service. How much is the cost in my local currency? To find out how much your order will cost, please use the currency convertor. Please note that this service is not under the control of Alen P&D and therefore we cannot be held responsible for any discrepancies in the final conversion factor. I don't see the item I want; can you still help me? Yes, we provide a making up service and we will make costumes and furnishings to your requirements. Please contact us, either by phone/fax on (+44) 151 653 8081 or fill in the contact form and we will phone at a time convenient to you. Are the costumes available in adult sizes? Yes, please contact us for details. Some costumes in adult size are shown on the Mums and Dads page.
I need my order for a specific date. Can this be done?
If you contact us with the date, we can discuss various transport/shipping options available to you. Is overnight delivery available? In a lot of cases, if the item is in stock we can deliver overnight, but this will incur added shipping costs. Can I return an order for refund or exchange? If this is a stock item and it has not been used, we will refund your payment upon receipt of the returned order. Are there any discounts for bulk ordering? Companies or educational establishments that are planning to bulk order should contact us to discuss details.
FAQ's
However, we are sorry but we cannot refund on specially made items or items that have been used.
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